Privacy policy.

Our approach to privacy.

IHSAN Safety Wear is committed to handling business enquiries and website information carefully. We collect only the information needed to operate this website, respond to buyers and improve our communication.

This policy applies to information collected through ihsansafety.com and related pages operated by IHSAN Sons (Pvt.) Limited. It does not replace any specific terms agreed in a customer, supplier or employment contract.

1. Information we receive

Depending on how you use the website, we may receive:

• contact details such as your name, company, email address, telephone number and country;
• information included in a quotation, product, private-label or export enquiry;
• business details such as product categories, target markets, expected quantities and delivery requirements;
• files or references you choose to send, such as a tech pack, product image or specification; and
• basic technical information, such as browser type, device information, pages visited and approximate usage activity.

Please do not send sensitive personal information through a product or quotation enquiry unless it is necessary for the specific business request.

2. How we use information

We use enquiry and contact information to:

• respond to requests for quotations, samples, catalogues and product information;
• understand your application and recommend suitable safety gloves, workwear, denim or specialised apparel;
• coordinate product development, private-label, export and customer-support discussions;
• maintain website security, prevent misuse and troubleshoot technical issues; and
• improve the clarity, performance and relevance of our website and buyer communications.

We do not sell personal information to data brokers or use buyer enquiry details for unrelated advertising. We may contact you about a related business matter where it is reasonable to do so, or where you have asked us to keep in touch.

3. Cookies and website technology

The website may use essential browser storage or cookies to remember preferences such as the selected light or dark theme and to support basic page functions. We may also use privacy-conscious technical information to understand performance and protect the website.

You can control cookies through your browser settings. Disabling some storage may affect preferences or interactive features, but the main informational pages should remain available.

4. Sharing and retention

We may share information with trusted service providers who help us operate the website, email communications, hosting, security or business administration. They may use information only to provide the service requested and should protect it appropriately.

We may also disclose information where required by law, to protect our rights, or during a legitimate corporate, legal or business process. We retain enquiry information for as long as it is reasonably needed for the enquiry, customer relationship, legal obligations or internal records, then delete or anonymise it where practical.

5. Security

We use reasonable administrative and technical safeguards to protect information from unauthorised access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed to be completely secure, so please use care when sending files and business information online.

6. Your choices and rights

Subject to applicable law, you may ask us to confirm whether we hold your personal information, request a correction, ask for deletion where appropriate, or object to a particular use. You may also ask us to stop non-essential business communications.

To make a privacy request, email [email protected] or write to the address below. We may need to verify your identity and clarify the scope of the request before responding.

7. Third-party websites

Our pages may link to external websites, social networks, catalogue files or services. Those websites have their own privacy policies and terms. IHSAN is not responsible for the content, security or privacy practices of third-party sites.

8. Children

This is a business-to-business website and is not directed to children. We do not knowingly request or collect personal information from children.

9. Policy updates

We may update this policy when our website, services or legal obligations change. The effective date at the top of this page indicates when the current version was published. Please check this page periodically for updates.

10. Contact us

For privacy questions or requests, contact:

IHSAN Sons (Pvt.) Limited
F-207, Textile Avenue / Fakhruddin Valika Road,
near GCT, SITE, Karachi-75700, Pakistan
Workwear division: [email protected]
Glove division: [email protected]